Xonet Ltd

Effective Date: 1.1.2025


Johdanto

Xonet Ltd (hereinafter "we" or "us") is committed to complying with the European Union’s General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.


Data Controller

Xonet Ltd
Business ID: 3278234-2
Address: Rohtokuja 8, 21220 RAISIO, FINLAND
Email: info@xonet.fi
Phone: +358 2 4802 855

We act as the data controller for the personal data you provide to us.


Data We Collect

We may collect the following types of personal data:

  • Identity Information: Name, email address, phone number.
  • Payment Information: Billing address, payment method details.
  • Service Data:
    • Domain registration information (e.g., WHOIS details).
    • Server configuration data and logs.
    • Email service usage (e.g., storage and settings).
    • SSL certificate issuance information.
  • Technical Data: IP addresses, device information, and usage statistics.
  • Communication Data: Messages exchanged with customer support.

How We Use Your Data

We process your personal data for the following purposes:

  1. Service Delivery: To provide and manage web hosting, domain, email, virtual server, and SSL certificate services.
  2. Payment Processing: To manage billing and secure payments.
  3. Regulatory Compliance: To comply with EU regulations, such as domain registration rules (e.g., ICANN compliance).
  4. Customer Support: To assist with inquiries, troubleshooting, and account management.
  5. Security and Monitoring: To ensure service security and monitor system performance.

Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a Contract: For service delivery and account management.
  • Legal Obligations: For domain registrations and compliance with EU laws.
  • Legitimate Interests: For service improvement, fraud prevention, and security.
  • Consent: For any activities requiring explicit consent (e.g., marketing communications).

Sharing Your Data

We share your data only when necessary:

  • Domain Registries: For domain registration as required by ICANN or local registries.
  • Payment Processors: To handle transactions securely.
  • SSL Certificate Authorities: For certificate issuance and validation.
  • Legal Authorities: If required by law or to enforce our rights.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.


Your Rights Under the GDPR

As an EU data subject, you have the following rights:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Restriction: Limit the processing of your data in certain circumstances.
  • Portability: Request the transfer of your data to another service provider.
  • Objection: Object to data processing based on legitimate interests.
  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us at: info@xonet.fi.


Data Security

We use industry-standard encryption, access controls, and monitoring systems to safeguard your data.


Contact Information

If you have questions or concerns, contact us:
Xonet Ltd
Email: info@xonet.fi
Phone: 02 4802 8555

You may also lodge a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutetun toimisto).